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These terms set out how pokrmon operates your account, handles your data, and defines what falls inside and outside our policy scope. Availability depends on local law and is accessible only in eligible regions.
By accessing pokrmon, you agree to the terms described on this page. Our policy governs how we collect, store and act on account data — including the records tied to your payment activity through DANA, OVO, GoPay and Bank Transfer. We do not sell or transfer your personal data to third parties for marketing. Data is retained only for the period necessary to maintain your account, comply with applicable local law, and resolve any disputes you raise with our support team. Where we rely on third-party processors — for example, a wallet provider such as GoPay — their own terms also apply to the part of the transaction they handle. We have no authority over those external terms, and this policy does not override them. Jurisdiction and enforcement depend entirely on local law in the region where access is permitted. If your region's law changes or restricts access to this platform, your continued use is subject to whatever legal conditions apply at that time. You can review the current state of your account records after login in your account dashboard. Queries about how this policy applies to your account can be sent to our support channel at any time.
Transaction records linked to your DANA activity are stored under this policy.
OVO payment history is part of your account record and covered by the same retention rules.
GoPay transactions are processed partly by GoPay's own terms; our policy covers the account-side record.
Bank Transfer activity appears in your account history and is subject to the same data-handling practices.
Not every interaction with pokrmon falls under a single rule. This section draws the line between what our policy directly governs, where external terms take over, and where local law sets the boundary we work within.
Login credentials, session data and account-level permissions are governed by this policy. We control what is stored, how long it is kept, and who on our team can access it. You can request a review of your own account record at any time.
The account-side record of a DANA, OVO, GoPay or Bank Transfer transaction is within our scope. The payment rail itself — the network operated by your wallet or bank — follows that provider's own terms and is outside our direct control.
Game content supplied by our studio partners — Pragmatic Play, Habanero, PG Soft and others — falls under those studios' own licensing terms for the content itself. Our policy applies to how we present that content and how we record your interaction with it.
Links or integrations that take you away from pokrmon — including external wallet apps or verification services — are outside this policy's scope. Once you leave our domain, the external site's terms apply. We do not take responsibility for third-party data practices.
This policy is not passive. You have specific actions you can take at any time. Start with your account dashboard — after login, it shows the current state of your profile, transaction history and any open requests you have raised. If a detail is wrong, you can submit a correction through the account settings page; our team reviews corrections and responds via the support channel. For questions about what data we hold, how long we keep it, or what happens when you close your account, contact us directly through live chat or email. We aim to handle data queries within the timeframe required by applicable local law. Closing your account does not erase historical transaction records where local law requires retention — but it does stop new data from being collected. We will confirm in writing when an account closure is complete.
Log in and open the account dashboard to see your transaction history, session records and current profile data. No separate request is needed to view what we hold on file for you.
If your name, contact details or wallet reference is recorded incorrectly, submit a correction from the account settings page. Our support team will confirm the update once it is processed.
Send questions about data retention, account closure or policy scope through live chat or the email address shown in the support section below. Quote your account ID so we can locate your record without delay.
You may close your account at any time by contacting support. We will confirm closure in writing. Transaction records required by local law are retained for the legally mandated period even after closure.
Policy questions need a direct path. Three contact routes are available, depending on how quickly you need a response and what kind of query you have. For account data requests, include your account ID in the first message so we can pull your record without back-and-forth.
Open the chat icon from any page on pokrmon to reach a support agent directly. Use this route for account corrections, urgent access questions or anything that needs a same-session answer.
Send detailed legal or policy queries by email. Include your account ID and a clear description of the issue. Email is the right channel for data-retention requests and account-closure confirmations.
For non-urgent matters — reviewing your own record, checking a transaction, or seeing the current status of a support request — log in and open the dashboard. The current state of your account is shown there after every login.
What we do with your data is a practical matter, not just a disclosure. Here is how we approach each area that affects your account under this policy.
We collect only the account data needed to operate your profile — login credentials, wallet references (DANA, OVO, GoPay), and transaction records. We do not collect data beyond what your account actions generate, and we do not share it with third-party marketers.
Cookies are used to keep your session active and to remember your language and region settings. You can manage cookie preferences through your browser settings. Disabling all cookies may affect how your account session behaves between pages.
Your account is protected by login credentials you set at registration. If you suspect unauthorised access, change your password immediately from the account settings page and contact support. We cannot access your password — only a reset is possible.
Account data is kept for as long as your account is active and for any additional period required by applicable local law. When retention is no longer required, data is deleted. The exact retention period depends on the legal requirements in the region where access is permitted.
These are the questions we receive most often about pokrmon's legal terms, data practices and account rights. If your question is not here, contact support directly through live chat or email.
Our policy covers the account-side record of every transaction, including those made through DANA, GoPay, OVO and Bank Transfer. The payment rail itself is governed by your wallet provider's own terms. Both sets of terms apply to different parts of the same transaction.
We collect the data your account activity generates — login records, wallet references, transaction history and session data. We do not collect data unrelated to your account, and we do not sell your data to third-party marketers under any circumstances.
Yes. Log in and open the account dashboard to review your current profile and transaction history. For a fuller account data request — including records not visible in the dashboard — contact support by email and include your account ID in the request.
Go to the account settings page after login and submit a correction for the field that is wrong. Our support team reviews corrections and confirms them via the same support channel. If the correction involves a wallet reference, include the correct wallet name and registered number.
Closing your account stops new data from being collected. Transaction records and account history required by local law are retained for the legally mandated period after closure. We confirm account closure in writing through the email address on file.
Yes. Access to pokrmon depends on local law and is available only in eligible regions. If your region restricts or changes the conditions for access, your use of the platform is subject to whatever legal conditions apply at that time. We do not override local law.